Thoughtful Essentials for Safer, Calmer Homes.
Curated home essentials that bring comfort, simplicity and peace of mind to the spaces you use every day.
Frequently Asked Questions
How do our products improve bathroom safety?
Each product is designed to reduce common risks like slipping on wet surfaces, losing balance in the shower, or struggling with stability when standing up or moving around.
How does memory foam technology keep my bathroom clean and safe
Memory foam helps keep your bathroom cleaner and safer by combining comfort with smart water absorption and anti-slip support. Its soft, absorbent structure quickly soaks up excess water when you step out of the shower, helping to reduce puddles that can lead to slips. At the same time, the cushioned base grips the floor more securely than standard mats, helping to prevent unwanted movement underfoot. This means less mess, less risk of slipping, and a more stable, comfortable step every time you use the bathroom.
Where are you located?
Our head office is located in Brisbane, Australia.
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How can I contact customer support?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at hello.safehouseco@gmail.com.
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.
Our Mission
At SafeHouseCo, we believe every family deserves to feel safe at home. We create practical household safety and convenience products that help parents, mothers, and children reduce everyday risks, enjoy greater comfort, and live with confidence and peace of mind.
Fast, Free & Secure Shipping Australia Wide
At SafeHouseCo, we're committed to making home safety simple and accessible. That's why every order includes fast, free shipping. We carefully pack and deliver your safety essentials straight to your door, helping you enjoy greater comfort, confidence, and peace of mind sooner.